The systems that count
Include one of these or several at once. You decide for every system.
Years of threads with customers, vendors and colleagues in Microsoft 365 or Google Workspace.
Drives and documents
Proposals, procedures, templates and reports saved on SharePoint, Google Drive or Dropbox.
Team chat
Channels and threads in Slack or Teams where day to day problems get worked out.
CRM
Salesforce, HubSpot or similar tools, with call notes, pipeline stages and account history.
Service tickets
Requests, replies and resolutions from your help desk or service inbox.
Project boards
Boards, tasks and status updates in tools such as Jira, Asana or Monday.
Finance and ERP
Orders, purchasing, inventory and invoice workflows from your ERP or accounting system.
Code
For teams that build software: repositories, pull requests and review comments.
Why plain business records are useful
AI labs license business records to train and test models on how real work gets done. If a model has read only the public web, it knows very little about how a company runs inside.
Your records capture a sequence: a request arrives, a question gets asked, a document changes, a decision lands, a job closes. That chain is what has value. Nobody needs to tidy or polish it first.
A long history is a plus. So does a team big enough that many people wrote, answered and made decisions in shared systems.
What makes a thread useful
- A customer asks for a quote. Stock gets checked, a colleague weighs in, a price is drafted and a follow up goes out a week later.
- A job runs late. The team trades messages, updates the schedule and tells the customer what changed.
- A ticket is opened. Support asks for details, tries a fix, escalates and closes it with a note.
- A process gets written down. Someone drafts a procedure, others review and correct it, and it becomes the new standard.
The basic requirements
- 20 or more employees. Plenty of people working in common tools.
- 3 or more years in business. Enough history to show how work changes over time.
- Records in business software. Google Workspace, Microsoft 365, Slack, a CRM, an ERP or project tools.
No preparation needed
You do not need clean data, a data team or a single system of record. You do not need to know today which systems you would include. Those choices come later, during scoping, and every one of them is yours.
Anything you prefer to keep private can just be left out. Sensitive data that remains in scope is excluded or de-identified before anything is shared.
See what your records might be worth.
View my estimate