Lab Go Term

Common questions

Questions we hear before anyone signs up

Originals, passwords and your approval. This is how each is treated.

Show me my estimate

Security, step by step

Do names and identifiers appear in the copy?

They are replaced with placeholders. No person, client, company or account detail shows up in the copy.

Can we keep things out?

Yes. Leave out whichever system, folder, client or matter you like. You never have to explain why.

Will anyone ask for our passwords?

Never. Passwords are not asked for or shared at any stage.

Will our original files ever leave our systems?

Never. Your original files remain in your systems. What is in scope gets copied and de-identified by License Your Data.

Is there a cost?

Nothing. There is no cost to you, and an estimate creates no obligation.

Do we get to check the copy first?

You see a sample of the prepared copy. It stays unshared until you approve it.

Is there an NDA?

Yes. The NDA comes first, before you describe your records in depth.

Never in scope

  • Client and patient records. Law, accounting and healthcare businesses decide scope with us and their counsel, and client or patient data stays out.
  • Policyholder and customer account data. With insurers and financial firms, the focus stays on internal process records.
  • Anything you have not approved. What goes out is limited to your list and the sample you signed off.

Your estimate

How much time does the form need?

About a minute. Three questions, then your contact details.

Who is a good fit?

The usual fit is 20 or more full-time staff and 3 or more years in business. A smaller team with years of history may qualify as well.

How do you calculate the range?

Your headcount sets the starting band, then years in business move it. The number is never changed by industry. Indicative estimate based on your answers. Not an offer or guarantee.

After you send the form

Who calls me?

A License Your Data specialist (our licensing partner) calls within minutes to arrange a 15-minute call.

I missed the call. Now what?

Email e.goldsmith@labgoterm.co and we will find a better time.

Can I stop at any point?

Yes. You are free to stop after the estimate, the call or the sample. Nothing is shared before you approve.

Your information on this site

The details you type into the estimate form are used to prepare your estimate and to reach you about it. The full detail is in our Privacy Policy, and our Do not sell or share page lets you opt out. We do not offer legal advice.

Still curious? The range takes about a minute.

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See what my data is worth